Friday Dec 06, 2024
RouteThis strives for Wi-Fi service consistency
For this episode of the Broadband Pulse Podcast, Lightwave+BTR editor-in-chief Sean Buckley talked to Jason Moore, CEO of Route This, a company focused on helping service providers and IoT/smart home brands deliver consistent Wi-Fi connectivity to their customers.
Jason Moore comes to the CEO role with over 10 years of experience in the networking industry, from silicon engineering to software development to SaaS sales. Before founding RouteThis, Moore was the CEO of a leading video platform in the early smart home market.
Here's a timeline of the interview's key moments:
Opening 0.00
Host introduction of guest | 0.22
RouteThis’ Wi-Fi focus | 0.40
The critical challenges to manage consumer Wi-Fi today | 1:50
RouteThis’ QoI Insights capability | 3:45
Service provider’s reception to RouteThis Qol Insights capability |6:34
Enhancing service provider broadband APRU | 8:17
Using real-time data to drive best practices and elevate support and customer satisfaction | 10:29
Process Maturation Models for Field Teams | 12:26
Final thoughts |13:39
About the podcast
In the Lightwave Broadband Pulse podcast, we address the key issues affecting the optical and broadband industry segments. Join us every week for insights on these topics from industry leaders.