Verizon paves AI path for small to medium-sized businesses

In this episode, we discussed how AI can be helpful to small to medium-sized businesses.

We feature Michael Caralis, Verizon's VP of business markets.

With over 20 years of experience driving success in multi-billion-dollar business units, he oversees Verizon’s inside and digital sales teams, ensuring effective implementation of company strategies and exceptional customer service. Additionally, he directs strategy, innovation, and sales operations across small and medium business sales channels.

Here's a timeline of the interview's key moments:

In this episode, we discussed how AI can be helpful to small to medium-sized businesses.

We feature Michael Caralis, Verizon's VP of business markets.

With over 20 years of experience driving success in multi-billion-dollar business units, he oversees Verizon’s inside and digital sales teams, ensuring effective implementation of company strategies and exceptional customer service.

Additionally, he directs strategy, innovation, and sales operations across small and medium business sales channels.

Here's a timeline of the interview's key moments:

Opening | 0.00

Host introduction of guests | 0:22

AI philosophy and plans around AI? | 1:02

AI benefits for your business customers? | 3:34

Verizon’s differentiation | 5:21

SMB’s key concerns implementing AI | 6:34

How SMBs can implement the Verizon AI platform | 8:36

Business vertical adoption | 10:59

Final thoughts/closing | 13:50

About the Podcast 
In the Lightwave+BTR Broadband Pulse podcast, we address the key issues affecting the optical and broadband industry segments. Join us every week for insights from industry leaders on these topics. Visit our website at www.lightwave.com and click on our podcast site at https://broadbandpulse.podbean.com/.